Returns and Exchanges
If you are unhappy with your order, we are happy to accept returns and exchanges. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Please contact us to start the return or exchange process HERE.
Custom orders and digital downloads CANNOT be returned or exchanged due to the nature of these items, unless they arrive damaged or defective.
Your files will be available to download once payment is confirmed. A link will be emailed to you with instructions on how to download your purchase.
General order production time ranges from 3-5 business days and Holiday production ranges from 5-7 business days. Standard shipping takes 2-4 business days. Rush options are available - Contact me for options!
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